Terms of Service

Welcome to Snowlaa! The terms “we”, “us”, and “our” refer to Snowlaa.
Snowlaa operates this website and provides all related features, information, tools, and services to you (the “Services”). Our store is powered by Shopify, which enables us to offer these Services.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Access & Account

By using our Services, you confirm that you are at least the age of majority in your region.
You may be required to provide accurate and complete information, including email, billing, and shipping details. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.

2. Products & Descriptions

We strive to present our products accurately. However, colors and product appearance may vary depending on your device settings.
Product descriptions, availability, and pricing may change at any time without notice.
We may limit sales by customer, region, or quantity.

3. Orders

When you place an order, you are making an offer to purchase.
Snowlaa may accept or decline any order at our sole discretion.
Orders may not be canceled once processed.

Order issues such as modifications, declines, or cancellations will be communicated via the email or phone number you provided.

Your purchases are subject to our Refund Policy.

You confirm that your purchases are for personal use and not for resale.

4. Pricing & Billing

Prices may change without notice.
Charges shown at checkout are final and include applicable taxes and shipping fees unless stated otherwise.

You agree to provide accurate billing and payment information. By completing a purchase, you authorize us to charge your payment method for the full amount.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed.
Snowlaa is not responsible for delays caused by shipping carriers, customs processes, or events outside our control.
Once your package is with the carrier, the risk of loss passes to you.

6. Intellectual Property

All content on the Services—including text, graphics, logos, trademarks, product descriptions, and layouts—is owned by Snowlaa or licensed to us.

You may not copy, reproduce, distribute, or modify any part of the Services without our written consent.

Shopify’s trademarks belong to Shopify and may not be used without permission.

7. Optional Third-Party Tools

We may offer access to tools operated by third-party providers.
These tools are provided “as is” without warranties or endorsements.
Use of third-party tools is at your own risk, and you must review their respective terms.

New features may be added in the future and will also be governed by these Terms.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, services, or policies.
You access third-party sites at your own risk.

9. Relationship With Shopify

Snowlaa uses Shopify to operate this website.
All purchases are made directly with Snowlaa — not Shopify.
Shopify is not responsible for any product, issue, damage, or claim related to your transactions with Snowlaa.

10. Privacy Policy

Your personal information is collected and used according to our Privacy Policy.
Because our store is hosted on Shopify, Shopify also collects and processes certain data to operate the platform.

You acknowledge that your information may be transferred and stored internationally as required for Service operations.

11. Feedback

Any ideas, suggestions, reviews, or feedback you share (“Feedback”) may be used by us for any purpose, commercially or otherwise, without restriction or compensation.
You represent that you have the rights to provide such Feedback and that it does not violate any laws or rights of others.

12. Errors & Inaccuracies

At times, our site may contain errors or outdated information relating to pricing, product details, availability, promotions, or shipping times.
We reserve the right to correct these errors at any time without notice, including after an order is submitted.

13. Prohibited Uses

You may not use the Services:

For unlawful purposes
To violate any laws
To infringe intellectual property rights
To harass or harm others
To submit misleading information
To upload viruses or malicious code
To collect personal data without permission
To bypass security measures

We may suspend or terminate your access if you violate these rules.

14. Termination

We may terminate your account or access to the Services at any time without notice.
Sections relating to intellectual property, liability, indemnification, and governing law will continue to apply after termination.

15. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, error-free operation.

Some jurisdictions do not allow disclaimers; in those areas, these limitations may not fully apply.

16. Limitation of Liability

To the fullest extent allowed by law, Snowlaa and our affiliates, employees, or partners shall not be liable for:

Loss of profits
Loss of data
Business interruption
Indirect, incidental, or consequential damages
Issues arising from use of the Services or products

17. Indemnification

You agree to indemnify Snowlaa and Shopify from any claims arising from your:

Violation of these Terms
Violation of any law
Use of the Services

We may control the defense of such claims.

18. Severability

If any part of these Terms is found unenforceable, the rest remains in effect.

19. Waiver & Entire Agreement

Failure to enforce any part of these Terms does not constitute a waiver.
These Terms form the full agreement between you and Snowlaa.

20. Assignment

You may not assign your rights under these Terms without our consent.
We may assign our rights at any time.

21. Governing Law

These Terms are governed by the laws of the United States and the State of California, where Snowlaa is headquartered.

22. Changes to Terms

We may update these Terms at any time by posting changes on this page.
Your continued use of the Services constitutes acceptance of the updated Terms.

23. Contact Information

Snowlaa
Email: support@snowlaa.com
Phone: +1 (731) 236 5120
Address: 2201 19th Avenue, San Francisco, California 94116, United States